- The return request must be made through our website
- The products must be new, unworn and in their original packaging
Do you need any information?
Feel free to fill out the form below. Our team will respond within 48 hours.
If you want to open a guarantee claim, go to the GUARANTEE tab in your customer account.
To make use of the returns policy or report a logistical issue (problem with delivery, damaged package, etc…), go to your customer account, select the order affected and click on the corresponding button.
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Give us a call:+41 21 588 09 46
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